Our refund and returns policy lasts 10 days. If 10 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

You can request refund in the following cases:

If the item you have received is different from the one you ordered.

If the watch you received is not functioning.

If The Watch you received is damaged.

If your package didn’t reach your destination.

Or some other case that is not mentioned above.


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10-15 days. 

To send the return watch kindly contact us so that we can provide you address to send the watch back to us. Cost of shipping the item back to us are to be covered by the customer.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.


We only replace items if they are defective or damaged. 

Shipping returns

To return your product, you should E-mail us at [email protected] and our executives will provide you address to return the item at.

You will be responsible for paying for your own shipping costs for returning your item.

If you are returning more expensive items, you may consider using a trackable shipping service.

Need help?

Contact us at [email protected] for questions related to refunds and returns.